Full IT support, delivered remotely
From a single helpdesk ticket to running an entire server room and company network. Everything a small or medium business needs to keep its infrastructure simply working.
User support, every single day
Everyday employee issues — from a locked account to a file that won't open — land in one place. We respond remotely, usually within 15 minutes of a ticket, by phone or remote session.
- Phone and email tickets
- Remote support via TeamViewer, AnyDesk, RDP and SSH
- Response usually around 15 minutes during business hours
- Billed within your plan's included hours
Windows and macOS under constant care
We administer employee computers regardless of operating system — installations, updates, mail and printer setup. We diagnose faults remotely, meaning we assess what's broken and why. If it turns out to be physical damage, we route the hardware to a trusted external repair shop (e.g. a printer repair service) — we don't perform physical repairs ourselves, so we can stay focused on what we specialize in.
- Setup and rollout of new workstations
- System and software updates
- Windows and macOS support
- Remote fault assessment — no physical repairs
Windows Server, Linux and Microsoft Azure
We maintain physical servers and cloud environments — from a single file server to full Azure infrastructure. We monitor system health and react before downtime affects your business.
- Windows Server and Linux
- Azure cloud deployment and maintenance
- Backups and recovery plans
- Server health monitoring
A network that doesn't fail mid-day
We design and maintain your office network — cabling, solid WiFi coverage and VoIP telephony, so calls and internet connections keep running without interruption.
- Local network design and setup
- WiFi with solid office-wide coverage
- VoIP telephony
- Network access security
IT decisions without the guesswork
We advise on choosing hardware, software and a cloud model — translating technical consequences into terms a business owner can understand, not just an IT specialist.
- Hardware and licensing matched to your needs
- IT budget planning
- Infrastructure review and basic security hygiene
- Support during migrations and rollouts
Our approach, up close
Which scope fits your business?
Check out our ready-made Mini, Medium and Large plans — or ask straight away for a custom quote.