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Something broken? Write to us — we're already on it

This report goes straight into our ticketing system, not a regular inbox — so nothing gets lost and we know what's a priority. Response usually around 15 minutes during business hours. Use our AI assistant — the chat icon in the bottom-right corner of the screen. It will help collect the information needed for your report and determine its priority.

First response in chat

Our AI assistant immediately assesses priority and collects report details

Reports go to

Response time

~15 min

Business hours

Mon–Fri, 9:00–17:00

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A response time of around 15 minutes is typical during business hours, not a fixed guarantee. In emergencies outside these hours, availability is arranged individually with the client, at rates consistent with the subscription.