Guide · IT Security

Password manager — is it worth using at work

The more passwords you have to remember, the greater the temptation to reuse the same one everywhere. A password manager solves that differently — without the trade-off.

What's worth knowing

1

What a password manager actually does

It's an app that generates and remembers a separate, long password for every service you use. You only need to remember one master password that unlocks the rest.

2

Why reusing passwords is risky

When the same password opens your email, your CRM, and an online store account, a leak at the weakest of those sites puts all the others at risk too. A password manager removes that scenario, because every password is different.

3

What it looks like day to day

A password manager usually runs as a browser extension and a phone app — it fills in login fields for you and suggests a new password when you sign up somewhere. In practice, logging in gets faster, not slower.

4

What categories of solutions to consider

Some password managers are built into your browser or operating system; others are standalone apps with options for sharing access across a team. Which one fits depends on whether you only need personal passwords, or also need to securely share access to shared company accounts.

What this changes for a small business

In small teams, passwords for shared accounts — social media, a hosting panel, accounting software — often end up circulating in chat messages or a spreadsheet. A password manager lets you share access without revealing the password itself, and revoke it quickly when someone leaves the company.

When it's a job for IT

  • Your team stores company passwords in a spreadsheet, a notebook, or chat messages
  • You need to securely share access to a shared account with several people at once
  • Someone is leaving the company and shared access needs to be revoked quickly
  • You're considering rolling out one solution across the whole organization

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